Privacy Policy

This Privacy Policy explains how Zege Safaris Limited (“we”, “us”, “our”), a licensed Tanzania tour operator (TALA 035907) based in Arusha, Tanzania, collects, uses, and protects information when you visit zegesafaris.co.tz or contact us to plan a trip.

Information We Collect

When you submit an enquiry or quote request form, we collect the details you provide — typically your name, email address, country, travel dates, and any notes about your trip. If you contact us by WhatsApp, email, or phone, we retain that conversation to help plan and manage your booking.

How We Use Your Information

• To respond to your enquiry and prepare a tailor-made itinerary and quote
• To communicate with you before, during, and after your trip
• To coordinate arrangements with hotels, lodges, and other partners on your behalf
• To improve our website and services

We do not sell your personal information to third parties.

Cookies

Our website may use cookies to remember basic preferences and understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site features.

Sharing With Third Parties

We share the minimum information necessary with accommodation providers, park authorities, and transport partners required to deliver your booking. We do not share your information for marketing purposes without your consent.

Data Retention

We retain enquiry and booking information for as long as reasonably necessary to provide our services and meet legal or accounting obligations, after which it is deleted or anonymised.

Your Rights

You may ask us at any time to access, correct, or delete the personal information we hold about you by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

This policy is provided as general information about our data practices and is not a substitute for formal legal advice.